About these terms
These terms apply to shopping at junxtion.shop, operated by Junxtion, Chemin Du Chatelot, 21210 Saulieu, France. Questions may be sent to [email protected].
Products and prices
Prices are displayed in USD. Read each listing for dimensions, materials and included accessories. Screen settings and lighting may affect how colours appear. Product and pricing information should be reviewed before submitting a purchase request.
Payment authorization and order acceptance
When submitting payment through an available payment service, you authorize the stated amount using your selected payment method. Any order acceptance and payment confirmation must reflect the transaction actually processed. A submitted request does not itself establish that payment has been completed. If you have questions about an order or payment, contact us.
Fulfillment and shipping
Free standard shipping to all 50 U.S. states and Washington, D.C. Handling: 1–2 business days. Transit after dispatch: 3–4 business days. Estimated total: 4–6 business days; this is not a delivery guarantee. Our order cut-off is 07:00 PM Central Standard Time (GMT−06:00), fixed year-round without daylight saving changes. Business days are Monday–Friday, excluding U.S. federal holidays. Orders received before the cut-off on a business day enter the handling period that day. Orders received after the cut-off, on weekends or on holidays enter the handling period on the next business day.
Returns and refunds
Request a return within 30 days of delivery by contacting [email protected] with your order number and reason. Please obtain authorization before sending your return. Authorized returns go to Junxtion, Chemin Du Chatelot, 21210 Saulieu, France. Change-of-mind returns must be unused, unwashed, in original condition and original packaging. Sets must be returned complete. Customers returning items for a change of mind pay the cost of return shipping to France, which may be an international shipping charge. Reasonable opening to inspect a defect does not prevent a damage, defect or wrong-item claim. We cover return shipping for our errors, damaged or defective goods; customers cover return shipping for change-of-mind returns. No restocking fee applies. Following approval, refunds are returned to the original payment method within 10 calendar days; your bank’s posting time may vary.
Contact and assistance
Contact [email protected] for product, delivery, payment or return assistance. These terms do not limit rights that apply under applicable law.